How do I return or exchange an item?

Return & Refund Policy
Our 30 Day Money Back Guarantee! If you are not satisfied we guarantee you an ABSOLUTE 100% money back guarantee, less any discounts that have been applied.

All opened items may be returned for a full refund, minus shipping fees, if returned within 30 days of purchase.

NOTE: Refrigerated products are non-returnable and non-refundable. Adequate storage of all items once received are the responsibility of the consumer.

We will accept returns of unopened product up to 3 months after purchase if the item is within a 6 month expiration date for a store credit ONLY. If there is more than 6 bottles to return a 15% restocking fee will be deducted from your refund. Shipping fees will not be credited.

Please contact customer service at (866)500-5388 for more information on returning an item or email questions@neurobiologix.com.

Our customer service department is available anytime Monday thru Friday 9:00am - 5:00pm CST. Our toll free number is (866)500-5388 or you may ship your items back and once they are received your refund will be processed. Please return to the following address:

Neurobiologix
13376 North Highway 183
Suite 126
Austin, TX 78750