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NOTE: Due to the holidays upon us, please keep in mind that packages shipped UPS or USPS ground may be slightly delayed.

If you would like to expidite your shipping this holiday season please call Customer Service at (866)500-5388 or you may choose UPS 2nd day air at check out. All orders received during business hours before 1pm (CST) stating 2nd day air will ship that day. All orders received after 1pm (CST) they will ship the following business day.

International Shipping Policy:

Neurobiologix is not responsible for any shipments once they leave the United States. All international shipments not received internationally will be at the loss of the customer. Neurobiologix will provide package tracking to the customer via email.

We advise our international customers to use Bongo International Parcel and Mail Forwarding to service our international customers shipping needs.
Bongo International provides its customers with their very own US address (not a P.O. Box). Once you have a US address, you will be able to make purchases at our website as well as other US based online retailers.
Bongo receives your purchases and logs them into their online system where you can consolidate them with other orders. This process saves international customers up to 82% off typical international shipping rates.

Visit www.bongous.com for the Step-By-Step Order Guide Process:
1. Shop for your items on our website and add them to your cart.
2. Setup your Bongo International account by visiting www.bongous.com
3. After signup, Bongo will provide you with your very own US address.
4. Back at our website, proceed to Checkout.
5. Enter your new US address supplied by Bongo as your SHIPPING Address.
6. Enter your BILLING Address as the address associated with the credit card you have on file with Bongo.
7. Use the credit card that you have on file with Bongo as the payment method -- No Exceptions.
8. Choose "International (Bongo)" as your shipping method and Place Order.
9. Once completed, finish your verification process with Bongo.
10. Bongo will take over from here, so communicate directly with them for delivery of your order via online chat or emailing.

NOTE: Due to the holidays upon us, please keep in mind that packages shipped UPS or USPS ground may be slightly delayed. If you would like to expidite your shipping this holiday season please call Customer Service at (866)500-5388.